Protocol Skills has been delivering NVQs to young people in Wales and helping them ‘earn whilst they learn' since 1983. We are one of Wales' largest private sector training providers and we offer a variety of programmes including:

• Business & Administration
• Contact Centre Operations
• Customer Service
• Distribution, Warehousing & Storage
• Hospitality
• Management
• Retail
• Team Leading

We are proud to be recognised as a high quality organisation with:

• highly motivated learners
• consistently excellent achievement rates
• a high level of commitment from our Training Assessors
• a high level of support given by our Training Assessors
• flexible delivery mechanisms
• well planned programmes of vocational training
• good quality links with employers
• a willingness to share and learn best practice
• commitment to continuous improvement.

What we offer

Skillbuild ......

...... and Skillbuild Plus are part of the work-based learning programme funded by DELLS. These programmes are delivered in partnership with employers and aim to support young people and adults to undertake job tasters and first steps training to address their individual barriers to accessing work or higher levels of training.

Traineeships ......

...... are work-based training opportunities for young people aged 16-18 years old. There are two different levels available. Level 1 is more suited to school leavers who generally have achieved Grade D or lower in Maths and English. Level 2 is aimed at school leavers who have better GCSE Grades in Maths and English and are more likely to have had some form of work experience or a part-time job.

All Trainees would work up to 40 hours per week, however they would not work more than 5 days in a row, and all would receive a training allowance.

Protocol Skills aim to ensure that all Trainees are offered the opportunity to gain an employed position with the participating employer. This can happen at anytime and does not affect the delivery of the NVQ qualification the Trainee is undertaking.

Modern Apprenticeships ......

...... offer learners over 16 the opportunity to develop good levels of skills and to progress within their career. The programmes are an exciting way of gaining skills and qualifications that immediately contribute to professional skills development without having to study full-time.

All Modern Apprenticeship frameworks are developed by the industry or sector in which they will be implemented and therefore encompass all the skills required to become a craftsman, technician or manager within that area.

Modern Apprenticeships can be done at any age.

For more details please call us on 0845 071 9011 or contact any of the local centres listed below:

Caerphilly
Van Court
Caerphilly Business Park
Caerphilly
CF83 3ED

02920 859 700

Conwy
Ashdown House
Riverside Business Park
Benarth Road
Conwy
LL32 8UB

01492 592 357

Swansea
Fforest Business Centre
Kingsway
Fforestfach
Swansea
SA5 4DG

01792 561 133

Cwmbran
Powys House
South Walk
Cwmbran
NP44 1PB

01633 871 392