As the UKs leading provider of work-based learning, we have over 1000 colleagues based throughout the UK. They all enjoy working in an open, positive and friendly culture of which we are justifiably proud.

Our mission statement and our values are the basis of everything that we do, and we expect all our colleagues to adopt these and to live by them. We employ people who share the same outlook and who help us to create a culture where people are friends as well as colleagues.

Working for Protocol Skills has never been more exciting. With the fast pace at which we work no two days are ever the same.

Our colleagues enjoy an environment where ideas are free to find their way, support is always close at hand and pride in everything we do inspires and helps us to grow and succeed.

We believe in fostering a workplace for our people that embraces our
colleagues unique ability to help our learners achieve their potential and ensure we have a fair and inclusive place in which to work.

Our mission is Setting the Standard in Training and that is exactly what we do.

Through our work ethics, our values and the way we work, our colleagues throughout the UK use their passion, energy and experience to help tens of thousands of people every year achieve recognised National Vocational Qualifications (NVQs) in their workplace.

We have five values within Protocol Skills 

Respect
Accountability 
Team Work
Hate Waste
WOW The Learner

These values underpin everything that we do, and give us the framework for our working life. A couple of examples of positive behaviour under each of the values are as follows:

Respect
Say hello to everyone you meet
Remember to say thank you

Accountability
Take ownership for your own learning and development
Be accountable for meeting your personal goals and targets

Teamwork
Support your colleagues and ask for help if needed
Take pride in others and in the team

Hate Waste
Only hold meetings if absolutely necessary
Do it once and do it well

WOW The Learner
Recognise achievement
Make the learning experience memorable and enjoyable

We believe in our colleagues, and are committed to giving them the best career opportunity that we can. We ensure that all new colleagues

• Are effectively inducted and welcomed to the Company through our Welcome to Protocol Programme
• Receive technical and behavioural skills training for their role through the Job Ladder - our internal training programme
• Have an opportunity to progress and develop their career with Protocol Skills
• Are consistently managed through The People Journey, our policies and procedures.

The ongoing development of our existing colleagues is testament to us offering:

• Structured and comprehensive training and development
• Support from managers and colleagues
• Clear career path and opportunities for promotion
• Qualifications
• Specialised resources
• Friendly and safe working environments
• Valuable feedback
• Regular 1:1 meetings
• Team work environment